Practice Name: Veterinary Emergency and Referral Group Brooklyn Effective Date: 6/09/2026

1. Introduction This Privacy Policy describes how VERG Brooklyn collects, uses, and protects your personal information when you opt in to receive SMS messages from us via our 10-digit long code (10DLC) messaging program.

2. Information We Collect • Mobile phone number • Name (if provided) • Any other information when you provide when registering/opting in

3. How We Use Your Information • To send you SMS messages related to appointment confirmations, appointment reminders • To respond to your inquiries or requests

4. Data Sharing and Selling We do not share, sell, or rent your mobile information with third parties or affiliates for marketing, promotional purposes, or newsletters. Your information will only be used for the purposes described in this policy.

5. Opt-Out You may opt out of receiving SMS messages from us at any time by replying STOP to any message. For help, reply HELP.

6. Message Frequency and Rates Message frequency varies. Message and data rates may apply.

7. Data Security We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.

8. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: info@vergbrooklyn.com Address: 196 4th Ave Brooklyn, NY 11217

9. Changes to this Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging orginator opt-in data and consent; this information will not be shared with any third parties.